British Gas is a trading name of British Gas Services Limited, authorised and regulated by the Financial Conduct Authority. Registered in England and Wales (No. 03141243). Registered office: Millstream, Maidenhead Road, Windsor, Berkshire SL4 5GD. britishgas.co.uk. Annual boiler service: included in all HomeCare guidelines. Gas pressure and exhaust gases are checked, parts are cleaned if necessary, and some tests are performed to check for leaks, including carbon monoxide. You can sign up for annual boiler services without receiving a HomeCare policy, but you are advised that you will be charged an additional fee for any repairs to be made. Insurance against boilers and order defects: included in all HomeCare policies. Covers repairs to thermostats and boiler programmer as well as the boiler itself. Instead of creating a HomeCare policy, you can only get coverage for boiler failures. This does not include annual service for your boiler.

In addition to providing energy and smart household products, British Gas also offers insurance coverage for your boiler, heating and many other appliances. HomeCare coverage offers four levels of service and support for your home, which are imaginatively referred to as HomeCare One, Two, Three and Four. British Gas HomeCare is “officially” rated by Reevoo.com. It has nearly 18,000 customer reviews that have used the service, giving it a rating of 8.6 out of 10 in total. The evaluation is divided into four parts: simple booking; engineer satisfaction; value for money; and overall satisfaction. Customers give a rating on each topic, which you can see in the graph below. If you wish to make a complaint or contact British Gas in writing, you can either send a letter to the address indicated above for British Gas` after-sales service, or contact them directly by telephone. Central heating troubleshooting protection: included in HomeCare Two, Three and Four.

Covers repairs to submersibles, radiators, hot water bottles, thermostatic radiator valves and all central heating hoses. If you do not have heating or hot water, the problem will be identified and corrected. You can only purchase impact insurance without the HomeCare policy, but this does not include annual boiler service. Older boilers can be inefficient and more vulnerable to errors, so it wouldn`t be a shame to have access to a coverage plan that contains a 24-hour helpline and unlimited calls.[2] Plus, your coverage includes an annual service*, which means an engineer can detect minor issues before they become larger and fairly expensive repairs. If you want to be sure that you don`t have to opt for expensive repairs, then a HomeCare coverage plan might be worth it. But if your boiler is really old and already has problems, it may be better to replace your boiler with a new model of a serious brand. “Available 24/7, annual service included, has been with them for several years and had some callouts, but they were very efficient, parts were replaced quickly and at no extra cost. It`s only because of the price – it became too expensive, although I had often managed to negotiate the price. If you wish to contact British Gas HomeCare to cancel a policy, you can do so by calling the number we have provided below. This is a different number than the UK Standard Gas Service Number, so be sure to use the following number to speak to a HomeCare agent. With British Gas Appliance Cover for gas appliances, you get annual service, repairs and replacements of anything that can`t be repaired.

Here are all the different devices that are covered: This coverage also includes an annual service*, accidental damage and up to £1,000 to have access and repair all repairs – just like homeCare Two- and HomeCare Three- and HomeCare Four plan…